Symantec SSL Assistant Instructions – Apache Red Hat Enterprise

General Information ID:    INFO1749
Version:    31.0
Published:    01/10/2012
Updated:    07/16/2015

Description

This document provides instructions for using the Symantec SSL Assistant on Apache

PLEASE NOTE: The Symantec SSL Assistant is supported on the following Linux platforms:

  • Red Hat Enterprise Linux 5.0 with Apache 2.0
  • Red Hat Enterprise Linux 6.0 with Apache 2.0

*You must have root-level access to install and run this tool.


Special note for Internet Explorer 6.0 users
Use the following instructions to download the Symantec SSL Assistant using Internet Explorer 6.  You can also access the Symantec SSL Assistant by signing in to your account with a later version of Internet Explorer or a different browser.  For more information about the Microsoft issue, see http://support.microsoft.com/kb/323308.

Using the Symantec SSL Assistant to Generate a CSR on Apache
For instructions to use the SSL Assistant to Install a Certificate on Apache, click here
 

Watch Symantec's Tutorial Videos for a more visual experience!

Note: If you are unable to view the video player, please click here to view from the video's web page.

 

Step 1: Download the Symantec SSL Assistant
 

  1. Download Symantec SSL Assistant for Apache
  2. Extract the SSLAssistant.tar file.  For example:
    tar -xvf Sym_SSLAssistant.tar
  3. The TAR file contains the following files:
    • sslassistant.sh
    • eula.txt
    • readme.txt

Note: It is highly recommended that you download the Symantec SSL Assistant onto the server you plan to install your certificate on.

Step 2: Install the Symantec SSL Assistant

  1. Please follow the instructions in the readme.txt file to install the Symantec SSL Assistant.
     

Step 3: Run the Symantec SSL Assistant

  1. Log in as root and start the script.
    # ./sslassistant.sh
  2. You MUST agree to the Symantec Plug-In Software License Agreement before you will be able to proceed further.
    Please note that the Symantec Plug-In Software License Agreement (eula.txt) is included in the TAR file that you downloaded.
  3. Follow the on-screen prompts to generate your CSR.
  4. Enter the information you would like to see on your certificate:
    1. Organization Name: Enter the organization’s legal name registering for this certificate.
    2. Department: Enter the department that will be using this certificate. Note that this field is OPTIONAL.
    3. Country: Enter the country where the business is registered.
    4. State/Province: Enter the state or province where the business is registered. If your organization is registered in a country that does not have a state/province, you can use the city that the business is registered in. Please DO NOT abbreviate the State or Province name.
    5. City: Enter the city where the business is legally registered.
    6. Website: Enter the website that will be secured with your certificate. For example, www.example.com.


       
  5. Open the CSR file, copy the text, and paste it into the CSR box on the CSR page within the enrollment flows.



Using the Symantec SSL Assistant to Install a Certificate on Apache

Step 1: Download the Certificate

Method 1:

Symantec will send you the SSL certificate via email.

Using a plain text editor such as Notepad, paste the content of the certificate.

You should then have a text file that looks like.

-----BEGIN CERTIFICATE-----

[encoded data]

-----END CERTIFICATE-----

Make sure you have 5 dashes to either side of the BEGIN CERTIFICATE and END CERTIFICATE and that no white space, extra line breaks or additional characters have been inadvertently added.

  Method 2:

Download the certificate from Symantec Trust Center.

Download the certificate from MPKI for SSL subscriber services page.

Note:

If you install the certificate received by email, or if you download the certificate from your Symantec Trust Center account in x.509 format, save it with the extension .txt or .crt

Step 2: Download the Symantec SSL Assistant
Note: If you have already downloaded and installed the SSL Assistant, please proceed to Step 4
 

  1. Download Symantec SSL Assistant for Apache
  2. Extract the SSLAssistant.tar file.  For example:
    tar -xvf Sym_SSLAssistant.tar
  3. The TAR file contains the following files:
    • sslassistant.sh
    • eula.txt
    • readme.txt

Note: It is highly recommended that you download the Symantec SSL Assistant onto the server you plan to install your certificate on.

Step 3: Install the Symantec SSL Assistant

  1. Please follow the instructions in the readme.txt file to install the Symantec SSL Assistant.
     

Step 4: Run the Symantec SSL Assistant

  1. Log in as root and start the script.
    # ./sslassistant.sh
  2. You MUST agree to the Symantec Plug-In Software License Agreement before you will be able to proceed further.
    Please note that the Symantec Plug-In Software License Agreement (eula.txt) is located in the TAR files that you downloaded.
  3. Once you have agreed to the terms, follow the onscreen prompts to install your certificate.


Please refer to the readme file that was included in the TAR file you downloaded on your machine for more information.

Attachment

Sym_SSLAssistant.tar
120K • < 1 minute @ 56k, < 1 minute @ broadband


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