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Solution
Select your server software to find all your SSL certificate needs.
The server software listed below contain many solutions that will assist you with everything related to SSL. From CSR generations to SSL certificate installations,a nd even some common problems or errors that could occur. If your server software is not listed, or if you are unable to find what you're looking for on this page, please try searching our knowledge base.
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MAINTAINING SSL CERTIFICATES FOR AMAZON SERVERS
Coming soon
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COMMON ERRORS WITH AMAZON SERVERS
Coming soon
MAINTAINING SSL CERTIFICATES FOR APACHE SERVERS
Note: Familiarity with command line is required.
Generating a CSR:
See solution ID: INFO198
Generating a CSR for DSA Algorithms:
See solution ID: SO21329
Generating a CSR for ECC Algorithms:
See solution ID: INFO1909
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25640
Backup or Exporting SSL Certificates:
See solution ID: INFO214
Move SSL Certificates to Other Server Platforms:
Apache to Apache - See solution ID: SO5945
Apache to Microsoft IIS 6 - See solution ID: SO6577
Apache to Microsoft IIS 7/7.5 - See solution ID: SO9653
Apache to Tomcat/Java - See solution ID: SO10964
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COMMON ERRORS WITH APACHE SERVERS
Error: Unable to configure RSA server private key / error:0B080074:x509 certificate routines: X509_check_private_key: key values mismatch
See solution ID: SO5519
Error: "The website's certificate cannot be verified. Do you want to continue?" after installing an EV SSL certificate
See solution ID: SO9007
MAINTAINING SSL CERTIFICATES FOR MAC OS X 10.5 (LEOPARD) SERVERS
Generating a CSR:
See solution ID: SO10823
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25665
Backup or Exporting SSL Certificates:
See solution ID: SO25463
MAINTAINING SSL CERTIFICATES FOR MAC OS X 10.6 (SNOW LEOPARD) SERVERS
Generating a CSR:
See solution ID: SO14457
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25666
Backup or Exporting SSL Certificates:
See solution ID: SO25463
MAINTAINING SSL CERTIFICATES FOR MAC OS X 10.7 (LION) SERVERS
Generating a CSR:
See solution ID: SO19103
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25667
Backup or Exporting SSL Certificates:
See solution ID: SO25463
MAINTAINING SSL CERTIFICATES FOR WEBLOGIC 8.0, 9.0 & 10 SERVERS
Generating a CSR:
See solution ID: SO11782
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25651
Move SSL Certificates to Other Server Platforms:
Weblogic to Weblogic - See solution ID: SO3671
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COMMON ERRORS WITH WEBLOGIC SERVERS
Error: "java.security.cert.CertificateException: Unsupported encoding"
See solution ID: SO5407
MAINTAINING SSL CERTIFICATES FOR ACS 4.2 SERVERS
Generating a CSR:
See solution ID: SO19408
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO16153
MAINTAINING SSL CERTIFICATES FOR ASA 5510 SERVERS
Generating a CSR:
See solution ID: SO6495
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO6496
-------------------------
COMMON ERRORS WITH ASA 5510 SERVERS
Error: "Failed to parse or verify imported certificate" When Installing a Certificate
See solution ID: SO6769
MAINTAINING SSL CERTIFICATES FOR ASA 5520 SERVERS
Generating a CSR:
See solution ID: SO6495
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25661
Move Trustpoint from CISCO ASA 5520 to a CISCO ASA 5520
See solution ID: SO8014
MAINTAINING SSL CERTIFICATES FOR CITRIX ACCESS GATEWAY 5.0 SERVERS
Generating a CSR:
See solution ID: SO16883
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO16884
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COMMON ERRORS WITH CITRIX ACCESS GATEWAY 5.0 SERVERS
Error: "Certificate Upgrade Failed" When Installing an SSL Certificate
See solution ID: SO5556
MAINTAINING SSL CERTIFICATES FOR CITRIX ACCESS GATEWAY 8.0 SERVERS
Generating a CSR:
See solution ID: SO6898
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25656
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COMMON ERRORS WITH CITRIX ACCESS GATEWAY 8.0 SERVERS
Error: "Certificate Upgrade Failed" When Installing an SSL Certificate
See solution ID: SO5556
MAINTAINING SSL CERTIFICATES FOR CITRIX SECURE GATEWAY SERVERS
Generating a CSR:
See solution ID: SO6296
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25657
MAINTAINING SSL CERTIFICATES FOR CPANEL 11 SERVERS
Note: cPanel is commonly used by web hosting providers. The following information is based off default settings of cPanel however, it is possible that your web hosting provider customized their version of cPanel which may differ those of our information. For additional assistance if differ, please contact your web hosting provider.
Generating a CSR:
See solution ID: SO10905
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25654
How to Enable SSL for WordPress
See solution ID: SO17745
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COMMON ERRORS WITH CPANEL 11 SERVERS
Error: "Installed Certificates for the domain(s): Unable to determine host for certificate! Unknown Error" When Installing an SSL Certificate
See solution ID: SO15849
MAINTAINING SSL CERTIFICATES FOR BIG-IP 9.0 & 10 SERVERS
Generating a CSR:
See solution ID: SO13386
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25659
MAINTAINING SSL CERTIFICATES FOR BIG-IP 11 SERVERS
Generating a CSR:
See solution ID: INFO220
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25660
MAINTAINING SSL CERTIFICATES FOR AS400 ISERIES SERVERS
Generating a CSR:
See solution ID: SO5208
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO5209
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COMMON ERRORS WITH AS400 ISERIES SERVERS
Error: "No request key is found for this certificate"
See solution ID: SO5391
Error: "Certificate not renewed. The certificate in the file was issued by a different certificate authority then the certificate you are trying to renew"
See solution ID: SO16872
Error: "Base64 encoded data is not valid"
See solution ID: SO12291
MAINTAINING SSL CERTIFICATES FOR HTTP SERVERS
Generating a CSR:
See solution ID: SO6229
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25664
MAINTAINING SSL CERTIFICATES FOR WEBSPHERE USING IKEYMAN SERVERS
Generating a CSR:
See solution ID: SO6229
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25663
MAINTAINING SSL CERTIFICATES FOR WINDOWS 2003 - IIS 6.0 SERVERS
Generating a CSR:
See solution ID: INFO225
Generating a CSR without removing the existing certificate (commonly used for Renewing certificates):
See solution ID: SO1552
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25645
Installing a Renewal SSL Certificate Requested from a Temporary Website:
See solution ID: SO7140
Backup or Exporting SSL Certificates:
See solution ID: SO911
Move SSL Certificates to Other Server Platforms:
Microsoft IIS 6 to Microsoft IIS 5, 6, 7 or 8 - See solution ID: SO8400
Microsoft IIS 6 to Apache - See solution ID: SO2149
Microsoft IIS 6 to Tomcat - See solution ID: SO4338
Microsoft IIS 6 to Weblogic 9.x - See solution ID: SO23309
Microsoft IIS 6 to F5 Big-IP - See solution ID: SO6214
Microsoft IIS 6 to Citrix Access Gateway (CAG) 4 - See solution ID: SO6839
Microsoft IIS 6 to IBM HTTPs Servers - See solution ID: SO13605
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COMMON ERRORS WITH WINDOWS 2003 - IIS 6.0 SERVERS
Error: The pending certificate request for this response file was not found. This request may be canceled. You cannot install selected response certificate using this Wizard
See solution ID: SO423
Error: "Trusted Authority can not be verified" After Installing an SSL Certificate
See solution ID: SO16318
Error : "The process cannot access the file because it is being used by another process" When Starting a Website
See solution ID: SO5417
MAINTAINING SSL CERTIFICATES FOR WINDOWS 2008 - IIS 7.0 & 7.5 SERVERS
Generating a CSR:
See solution ID: INFO865
Generating a CSR for ECC Algorithms:
See solution ID: SO27374
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25646
Backup or Exporting SSL Certificates:
See solution ID: SO911
Move SSL Certificates to Other Server Platforms:
Microsoft IIS 7 to Microsoft IIS 5, 6, 7 or 8 - See solution ID: SO8400
Microsoft IIS 7 to Apache - See solution ID: SO2149
Microsoft IIS 7 to Tomcat - See solution ID: SO4338
Microsoft IIS 7 to Weblogic 9.x - See solution ID: SO23309
Microsoft IIS 7 to F5 Big-IP - See solution ID: SO6214
Microsoft IIS 7 to Citrix Access Gateway (CAG) 4 - See solution ID: SO6839
Microsoft IIS 7 to IBM HTTPs Servers - See solution ID: SO13605
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COMMON ERRORS WITH WINDOWS 2008 - IIS 7.0 SERVERS
Error: "Cannot find the certificate request associated with this certificate file. A certificate request must be completed on the computer where it was created."
See solution ID: SO12089
Error: ASN1 bad tag value met. 0X80009310b (ASN:267)
See solution ID: SO10035
MAINTAINING SSL CERTIFICATES FOR WINDOWS 2012 - IIS 8.0 SERVERS
Generating a CSR:
See solution ID: SO21228
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25647
Backup or Exporting SSL Certificates:
See solution ID: SO911
Move SSL Certificates to Other Server Platforms:
Microsoft IIS 8 to Microsoft IIS 5, 6, 7 or 8 - See solution ID: SO8400
Microsoft IIS 8 to Apache - See solution ID: SO2149
Microsoft IIS 8 to Tomcat - See solution ID: SO4338
Microsoft IIS 8 to Weblogic 9.x - See solution ID: SO23309
Microsoft IIS 8 to F5 Big-IP - See solution ID: SO6214
Microsoft IIS 8 to Citrix Access Gateway (CAG) 4 - See solution ID: SO6839
Microsoft IIS 8 to IBM HTTPs Servers - See solution ID: SO13605
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COMMON ERRORS WITH WINDOWS 2012 - IIS 8.0 SERVERS
MAINTAINING SSL CERTIFICATES FOR EXCHANGE 2007 SERVERS
Generating a CSR:
See solution ID: SO5675
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25648
MAINTAINING SSL CERTIFICATES FOR EXCHANGE 2010 SERVERS
Generating a CSR:
See solution ID: SO13593
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25649
MAINTAINING SSL CERTIFICATES FOR EXCHANGE 2013 SERVERS
Generating a CSR:
See solution ID: SO21590
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25650
MAINTAINING SSL CERTIFICATES FOR NGINX SERVERS
Generating a CSR:
See solution ID: SO12398
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25653
MAINTAINING SSL CERTIFICATES FOR ORACLE WALLET MANAGER SERVERS
Generating a CSR:
See solution ID: SO5293
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25652
Intermediate Certificate Authority (CA) Installation Instructions for Oracle Wallet Manager
See solution ID: SO5295
MAINTAINING SSL CERTIFICATES FOR PLESK 10 SERVERS
Generating a CSR:
See solution ID: INFO1803
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25655
MAINTAINING SSL CERTIFICATES FOR PLESK 12 SERVERS
Generating a CSR:
See solution ID: SO28401
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO28395
MAINTAINING SSL CERTIFICATES FOR SAP WEB APPLICATION SERVERS
Generating a CSR:
See solution ID: SO22348
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO6572
MAINTAINING SSL CERTIFICATES FOR SAP WEB DISPATCHER SERVERS
Generating a CSR:
See solution ID: SO6570
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
See solution ID: SO25662
MAINTAINING SSL CERTIFICATES FOR TOMCAT SERVERS
Generating a CSR:
See solution ID: INFO227
Download SSL Certificate from Symantec Trust Center
See solution ID: SO8061
Installing SSL Certificates:
Install using PKCS#7 format - See solution ID: SO25642
Install using x.509 format - See solution ID: INFO234
Backup or Exporting SSL Certificates:
See solution ID: INFO214
Move SSL Certificates to Other Server Platforms:
Tomcat to Tomcat - See solution ID: SO12802
Tomcat to Apache - See solution ID: SO17996
Tomcat to Microsoft IIS 5, 6, 7 or 8 - See solution ID: SO20597
View Certificate Information Within a Keystore:
See solution ID: SO5300
What is a Keystore Alias:
See solution ID: SO10366
Change Keystore Password:
See solution ID: SO1800
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COMMON ERRORS WITH TOMCAT SERVERS
Error: "java.lang.Exception: Input not an X.509 certificate"
See solution ID: SO1379
Error: "java.lang.exception: failed to establish chain from reply"
See solution ID: SO5102
Disclaimer:
Terms of use for this information are found in Legal Notices
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