Verification: Professional Opinion Letter for SSL

Solution ID:    SO10868    Updated:    05/10/2016

Problem

Why do I need to provide a Professional Opinion Letter for SSL
Why is action required on my part?
Symantec requested a Professional Opinion Letter for SSL
Symantec requested a verification document.

Cause

Symantec is unable to obtain a telephone number for the organization name listed in your order.  The telephone number must be listed in a public, third party telephone directory, such as directory assistance.

Symantec must contact your organization through this telephone number and confirm your knowledge of the order.

Solution

If the organization in your order has a telephone number listed with a third party directory, such as directory assistance, please contact Customer Support using the contact information below.

If the organization in your order does not have a publicly-listed telephone number, please fax or e-mail the requested Professional Opinion Letter for SSL using the contact information below. 

If you have any questions, please contact Customer Support.

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Contact Symantec

Americas:
Telephone: 1-877-438-8776 or 1-520-477-3102
Fax: 1-650-429-7365
E-mail: auth_support@symantec.com
Chat: go.symantec.com/login

Australia and Asia Pacific:
Telephone: +61 3 9674 5500
Fax: +61 2 8023 8313
E-mail: auth_support_apac@symantec.com or auth_support_asia@symantec.com
Chat: go.symantec.com/login-au

Europe, Middle East, and Africa:
Telephone: +41 26 429 7729
Fax: +41 26 429 7020
E-mail: emea_auth_support@symantec.com
Chat: go.symantec.com/login-ch

Global Contact Details: SO16193

 

Disclaimer:

Terms of use for this information are found in Legal Notices

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